while using our services , you trust us for your information. We try our best to protect your information.
- How we collect your information
- why we collect your information
The following are the methods we use to collect your data:
When you visit our website https://floorsafetystore.co.uk , we use sessions to get the information such as the pages, products you visited, and the products you added to the cart. We store your information for very short time. These sessions of users are destroyed after some time. The sole purpose of this is to know what products of us are popular among users. We use the sessions data to improve our services.
We collect your information such as name, email address, phone, and address. The information we collect during checkout is to used to deliver the items to you. We use the email to send the confirmation of the order, the phone number is used in case there are any Errors in the delivery address. The data we collect during checkout is automatically deleted after 60 days.
Sometimes customers place an order via phone call, we ask for the details stated above to deliver the order. This data is also deleted after 60 days from our systems.
Our website is linked with google analytics which is used to analyze the traffic details such as popular pages and bounce rate etc to improve user experience.
Tawk to Chat
we use third party chat widget to provide live chat service to our customer’s. This service detects the user IP address and visited pages. When user types his query we get an alert and we respond within seconds. The sole purpose of this Service is to facilitate users.
We don’t disclose your information to anyone accept the Government agencies if they approach us to confirm our income, and that we are a legitimate company. We also disclose the data to Government agencies for tax matters if they approach us.
The data you provide us is protected using end to end encryption. We use different algorithms to encrypt the data and then save it to our systems. The data is encrypted form can’t be accessed by irrelevant persons, only authorized persons can view the data and process the order.
Verification of data
To deliver the items to the correct address, if there are any spelling mistakes in detail, we verify your data using a phone call to you or email.